Managed IT · South Africa

Managed IT,
measured.

We monitor every device you own, fix what drifts, then prove it with numbers. Continuous monitoring, fast response, and technicians across South Africa.

Get a quote →See support plans

atom · fleet overviewSample fleet

247

Endpoints

99.98%

Uptime, 30d

Open tickets

Fleet health, 30 days

server-01
reception-pc
accounts-ltAuto-resolved
wh-scanner

Disk 91% · accounts-lt

Resolved · snapshots cleared

1,204 patches this month

2.4 hr average response

Every device monitored, around the clockTechnicians countrywideMonth to month, no lock-inOne fixed rate per endpoint

Three steps. Then it just runs.

Managed IT is not a retainer for someone to call when things break. It is a platform on every device and a technician watching it.

Enrol

Our agent goes onto every desktop, laptop, and server. Half a day, no disruption, nothing for your staff to do.

Monitor

CPU, disk, patches, threats, and backups watched around the clock. Every device, not just the servers.

Respond

Alerts land with a technician, not a queue. Most issues are fixed before you notice. The rest come with an SLA.

On the network before you open your laptop.

Most IT companies are reactive. They show up after something breaks. We monitor every device continuously, so we have real-time visibility across every patch and every alert. When something drifts out of tolerance, we know before you do.

And when you call, you reach a technician, not a call centre. Technicians across South Africa, so someone who knows your setup and knows your business is never far away.

PatchingAutomated

TechniciansCountrywide

Monitoring24 / 7 / 365

Everything your IT needs, under one number.

All services

Remote SupportSoftware, connectivity, and user issues resolved remotely. Most fixed the same day, no callout.Onsite SupportWhen it needs hands on hardware. Technicians across South Africa, dispatched from the nearest base.24/7 MonitoringEvery device watched continuously. We act on alerts before your staff notice.Endpoint SecurityManaged threat protection, patching, and compliance across every device on your network.Network ManagementDesign, deployment, and day-to-day running of your office and cloud infrastructure.Backup & RecoveryTested recovery procedures, not just backup software. Drilled for when it actually matters.

Three tiers. One fixed rate per endpoint.

An account fee, then a rate per device. Watch and Care month to month. Managed on a 12-month term.

Every tier includes the monthly report. You see what we see.

Monthly report · sample All green

Uptime99.98%

Patches applied1,204

Tickets closed38 / 38

Backups verified30 / 30

Threats blocked12

Lands in your inbox on the 1st. Every number measured, not estimated.

Feature	WatchWe tell you before it breaks.R495 + R149/device	CareWe fix it, usually before you call.R795 + R250/device	ManagedYour IT department, without the salary.R2,995 + R599/device
24/7 monitoring & alerting	✓	✓	✓
Automated patching & antivirus	✓	✓	✓
Monthly system report	✓	✓	✓
Remote support	Ad-hoc rates	Included, fair use	Included, fair use
P1 response time	Best effort	30 min	30 min
Named account manager	–	–	✓
Quarterly IT review & roadmap	–	–	✓

Watch

We tell you before it breaks.

24/7 monitoring & alerting✓
Automated patching & antivirus✓
Monthly system report✓
Remote supportAd-hoc rates
P1 response timeBest effort
Named account manager–
Quarterly IT review & roadmap–

Care

We fix it, usually before you call.

24/7 monitoring & alerting✓
Automated patching & antivirus✓
Monthly system report✓
Remote supportIncluded, fair use
P1 response time30 min
Named account manager–
Quarterly IT review & roadmap–

Managed

Your IT department, without the salary.

24/7 monitoring & alerting✓
Automated patching & antivirus✓
Monthly system report✓
Remote supportIncluded, fair use
P1 response time30 min
Named account manager✓
Quarterly IT review & roadmap✓

Prices ex VAT. Remote support included with fair use on Care and Managed.

Compare plans in full Work out your number →

Hardware, sourced and set up to work from day one.

Business-grade laptops, servers, networking, and peripherals. No cart, no checkout. Just a quote, a delivery date, and kit that arrives configured.

Request a quote

DesktopsBusiness desktops, all-in-ones, mini PCs LaptopsLenovo, HP, Dell business notebooks ServersTower, rack, NAS and storage NetworkingSwitches, routers, Wi-Fi, cabling PrintersLaser, multifunction, label UPS & PowerUPS, surge, generator integration

Your next IT call shouldn’t be a crisis call.

Talk to us about a support plan, a project, or just the state of your current setup. No obligation.