Onsite IT support, wherever in South Africa you are.
When the problem needs a physical presence. Technicians across South Africa, dispatched from the nearest base.
How we do it.
Some problems can't be fixed over a remote session. When you need hands on hardware (a failed drive, a cabling issue, a server that won't POST), we dispatch the nearest technician. Technicians countrywide, with most metros reachable within a few hours on business days. Managed plan customers get priority scheduling.
A typical call
A server won't boot after a power cut. The remote session shows nothing, because there's nothing to connect to. The nearest technician is dispatched with a replacement drive and the last known-good backup, and the office is working again the same afternoon.
What’s included.
- Hardware diagnosis, repair, and replacement
- Network cabling and patch panel work
- Server room setup and maintenance
- New device deployment and configuration
- Office relocations and infrastructure moves
- Security camera and access control integration
Other services
Software, connectivity, and user issues resolved remotely. Most problems fixed the same day.
→24 / 7 MonitoringYour network is watched continuously. We respond to alerts before your staff notice something is wrong.
→Endpoint SecurityManaged threat protection across every device on your network. Patch management and compliance included.
→Network ManagementDesign, deployment, and day-to-day management of your office and cloud infrastructure.
→Backup & RecoveryTested recovery procedures, not just backup software. Documented and drilled for when it matters most.
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