Privacy notice and POPIA compliance.

1. Information we collect

1.1 We may collect personal information such as names, email addresses, phone numbers, company names, and payment details when you engage with our services or send us an enquiry through this website.

1.2 When you submit a contact form or support ticket, the details you enter are sent to our helpdesk and sales systems so we can respond.

1.3 We may collect non-personal data such as website analytics to improve our services.

2. How we use your information

2.1 To respond to enquiries and provide and manage our services.

2.2 To process orders, payments, and issue invoices.

2.3 To communicate with clients regarding support, updates, and marketing (where consent is provided).

2.4 To comply with legal and regulatory requirements.

3. Data sharing and security

3.1 We do not sell personal information. We share it with third parties only where required by law or where necessary to provide our services, for example our remote monitoring and helpdesk platform.

3.2 Security measures are in place to protect data against unauthorised access.

4. Your rights under POPIA

4.1 You have the right to request access to the personal information we hold about you.

4.2 You may request correction or deletion of inaccurate or outdated personal information.

4.3 You may withdraw consent for direct marketing at any time.

5. Data retention

5.1 Personal information is retained only as long as necessary for business or legal purposes.

6. Cookies and tracking

6.1 This website may use cookies and analytics tools to understand how it is used and to improve it. You can disable cookies through your browser settings.

7. Changes to this notice

7.1 We may update this notice periodically. Changes will be posted on this page.