Backup and recovery: tested procedures, not just backup software.
Tested recovery procedures, not just backup software. Documented and drilled for when it matters most.
How we do it.
Backup software without a tested recovery procedure is just storage. We set up backups, monitor them, and test recovery. When the worst happens, we know the data is there and we know how to get it back. Recovery procedures are documented and reviewed with you, so there are no surprises at 2am. Every organisation on a Care or Managed plan gets a backup review in their monthly report.
A typical call
An accounts clerk deletes a folder of invoices and empties the recycle bin. Because recovery has been tested every quarter, the folder is back within the hour from last night's backup, and the clerk's afternoon carries on as if nothing happened.
What’s included.
- Backup configuration for servers, endpoints, and cloud data
- Automated backup monitoring and failure alerts
- Recovery testing on a documented schedule
- Offsite and cloud backup integration
- Recovery time objective (RTO) documentation
- Incident response support for ransomware and data loss
Other services
Software, connectivity, and user issues resolved remotely. Most problems fixed the same day.
→Onsite SupportWhen the problem needs a physical presence. Technicians across South Africa, dispatched from the nearest base.
→24 / 7 MonitoringYour network is watched continuously. We respond to alerts before your staff notice something is wrong.
→Endpoint SecurityManaged threat protection across every device on your network. Patch management and compliance included.
→Network ManagementDesign, deployment, and day-to-day management of your office and cloud infrastructure.
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