Terms and conditions.

1. Introduction

By accessing or using our website, products, or services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our services.

2. Products and services

2.1 Product availability. All products are subject to availability. Prices and specifications may change without prior notice.

2.2 Warranties. New products come with manufacturer warranties. Warranty claims must be processed according to the manufacturer's terms.

2.3 Support and services. Technical support and after-sales services are available within the specified service terms.

3. Orders and payments

3.1 Placing an order. Orders are only confirmed once full payment is received and processed.

3.2 Payment methods. We accept EFT, bank deposits, and other available payment options. No orders will be shipped until payment is verified.

3.3 Cancellations. Orders may only be cancelled before dispatch. Once shipped, our returns policy applies.

4. Shipping and delivery

4.1 Delivery timeframes. Estimated delivery times vary based on location and product availability. Delays beyond our control may occur.

4.2 Shipping costs. Shipping fees are quoted with your order. Free shipping promotions may apply to certain orders.

4.3 Damaged or missing items. Report any missing or damaged items within 48 hours of receiving your order.

5. Returns and exchanges

5.1 Eligibility. Returns are accepted within 7 days of delivery, provided the item is unused and in original packaging.

5.2 Non-returnable items. Certain products (for example software and consumables) are not eligible for return unless faulty.

5.3 Refunds and exchanges. Approved returns will be refunded or exchanged based on the original payment method.

6. Limitation of liability

Atom Technologies is not responsible for damages due to improper use, software conflicts, or unauthorised repairs; loss of data or business interruption caused by product failures; or third-party service disruptions or delays.

7. Privacy and data protection

Your personal information is handled in accordance with our privacy notice. We do not share or sell customer data to third parties.

8. Amendments

Atom Technologies reserves the right to update these terms and conditions at any time. Continued use of our services constitutes acceptance of any changes.