24/7 monitoring. We see problems before your staff do.
Your network is watched continuously. We respond to alerts before your staff notice something is wrong.
How we do it.
Monitoring is active on every device we manage, not just servers, but every workstation and endpoint. When something drifts out of tolerance, we get the alert. Most issues are resolved before your team notices anything unusual. The platform runs 24/7/365, including weekends and public holidays. All monitoring data is visible in your monthly report.
A typical call
02:14. A disk on the file server crosses 90 percent. Nobody in the office knows, and nobody needs to. By 08:00 the alert has been actioned, old snapshots cleared, and a line added to that month's report. That is the outage that never happened.
What’s included.
- Continuous monitoring of all enrolled devices
- CPU, memory, disk, and temperature thresholds
- Service and process health checks
- Network connectivity and bandwidth alerts
- Automated patch deployment on schedule
- Monthly health and activity reports
Other services
Software, connectivity, and user issues resolved remotely. Most problems fixed the same day.
→Onsite SupportWhen the problem needs a physical presence. Technicians across South Africa, dispatched from the nearest base.
→Endpoint SecurityManaged threat protection across every device on your network. Patch management and compliance included.
→Network ManagementDesign, deployment, and day-to-day management of your office and cloud infrastructure.
→Backup & RecoveryTested recovery procedures, not just backup software. Documented and drilled for when it matters most.
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